Contact Us

Get in touch with our support team for help with any of our apps

Send Us a Message

Thank you for your message! We'll get back to you within 24 hours.

Please provide as much detail as possible about your issue or question

Get in Touch

📧

Email Support

For general enquiries and support

support@eleccerts.co.uk
🛡️

Technical Support

For app issues and bug reports

tech@eleccerts.co.uk
💼

Business Enquiries

For partnerships and enterprise

business@eleccerts.co.uk

Support Hours

  • Monday - Friday 9:00 AM - 6:00 PM
  • Saturday 10:00 AM - 4:00 PM
  • Sunday Closed

All times are UK time (GMT/BST). We aim to respond to all enquiries within 24 hours.

Frequently Asked Questions

How do I reset my password?

You can reset your password from the login screen of any of our apps. Tap "Forgot Password" and follow the instructions sent to your email.

Do your apps work offline?

Yes! Most features in our apps work offline. You only need an internet connection for syncing, backups, and downloading updates.

Can I use the apps on multiple devices?

Yes, you can install our apps on multiple devices using the same account. Your data will sync across all devices when connected to the internet.

How do I get a refund?

Refunds are processed through the app store where you made your purchase. Please refer to Google Play or Apple App Store refund policies.

Is my data secure?

Absolutely. We use industry-standard encryption and security measures. Read our Privacy Policy for full details.

Do you offer training?

We provide video tutorials and documentation for all our apps. For enterprise customers, we offer personalized training sessions.